Privacy Policy: Read, Relax, Enjoy!
Please read the privacy policy carefully to understand your rights and responsibilities.
1) Scope
This Policy applies to personal information processed when you use the Services, contact us, or interact with our SMS/WhatsApp programs.
2) Information We Collect
- Account & Contact: name, email, phone number, password (hashed).
- Birth Details (Astrology Inputs): date, time, and location of birth and related preferences you provide.
- Payment: billing info processed by our providers (e.g., Stripe, Razorpay); we do not store full payment card numbers.
- Communications: messages you send us; opt-in/opt-out and delivery logs for SMS/WhatsApp (via our messaging provider).
- Usage & Device: IP address, device identifiers, browser type, pages viewed, and interactions.
- User Content: profile details, questions, feedback, and any content you submit.
- Inferences: non-sensitive insights we may derive to personalize content.
3) Sources
We collect information directly from you, automatically via your device, and from service providers (analytics, payments, messaging).
4) How We Use Information
- Provide and improve astrology charts, forecasts, and related features.
- Personalize content and recommendations.
- Process payments and manage subscriptions.
- Send transactional and marketing messages (with your consent where required).
- Provide customer support and respond to requests.
- Protect against fraud, abuse, and security incidents; comply with law.
Legal bases (where applicable, e.g., EU/UK): contract performance, consent, legitimate interests, legal obligations.
6) International Transfers
Your information may be processed in countries with different data protection laws. We use appropriate safeguards (e.g., standard contractual clauses) as required.
7) Data Retention
We keep personal information only as long as necessary for the purposes above, then delete or anonymize it per our retention policies and legal requirements.
8) Your Choices & Rights
- Marketing: opt out of marketing emails via unsubscribe links; opt out of SMS by replying STOP. Reply HELP for assistance.
- Cookies: manage preferences via your browser.
- Access/Correction/Deletion: request access, correction, or deletion at support@jyotira.com.
- GDPR (EU/UK): you may have rights to access, correct, delete, restrict/oppose processing, data portability, and withdraw consent.
- California (CCPA/CPRA): you may request access, deletion, correction, and to opt out of sale/share of personal information.
- India (DPDP Act): you may request access, correction, erasure, and have a right to grievance redressal.
- We may verify your identity before completing certain requests.
9) Security
We employ administrative, technical, and physical safeguards appropriate to the nature of the data. No system is 100% secure.
10) Children’s Privacy
The Services are not directed to children under 13 (or under the age of digital consent in your region). We do not knowingly collect such data.
11) SMS/WhatsApp Disclosures
- By opting in, you agree to receive recurring messages from Jyotira at the number provided.
- Message frequency: varies by your plan and preferences. Message and data rates may apply.
- Opt out any time by replying STOP. Reply HELP for help.
- Participation is not required to purchase goods or services.
12) Third-Party Links
Our Services may link to third-party sites. Their privacy practices are governed by their policies.
13) Changes to This Policy
We may update this Policy. We will post the new date above. Your continued use after changes means you accept the updated Policy.
14) Contact & Data Controller
Data Controller: Jyotira
Email: support@jyotira.com
For California requests, include “CCPA Request” in the subject line.